Privacy Policy

1. Information We Collect

You may visit and browse MillicanPecan.com without directly providing personal information. When you shop with us, contact us, subscribe to communications, or use certain features of our website, we may collect information that you choose to provide.

Information You Provide

Depending on how you interact with us, this may include:

• Your name and contact information, such as email address and telephone number.
• Billing and shipping information needed to process and deliver your order.
• Account information when you create or use a customer account.
• Order and purchase information, including products purchased and order history.
• Information you provide when contacting our customer service team.
• Information you provide when subscribing to email or text-message communications.
• Other information you voluntarily provide through forms, surveys, reviews, or other interactions with us.

Payment Information

When you make a purchase, payment information is processed through the payment services and ecommerce systems used to complete your transaction. We may receive information necessary to confirm and fulfill your purchase, but payment information may be processed directly by the applicable payment provider rather than being stored by Millican Pecan itself.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through your browser, device, and online technologies. This may include your IP address, browser type, device information, referring website or search terms, pages visited, products viewed, actions taken on the website, and other information about how you interact with our website.

2. How We Use Your Information

We use information collected through our website and other interactions with you for legitimate business purposes, including to:

• Process, fulfill, and deliver your orders.
• Provide customer service and respond to questions or requests.
• Maintain and administer customer accounts.
• Communicate with you about your orders, subscriptions, or other transactions.
• Send promotional offers, product information, and company news when you have chosen to receive those communications.
• Improve our website, products, services, and customer experience.
• Understand website traffic, shopping activity, and customer preferences.
• Detect, investigate, and help prevent fraud, abuse, unauthorized activity, and security issues.
• Comply with applicable laws, regulations, legal requests, and legal proceedings.
• Support our internal business, operational, and marketing activities.

3. Cookies & Online Technologies

MillicanPecan.com uses cookies and similar technologies to help our website function properly, remember preferences, understand how visitors use the site, improve our website, and support marketing and advertising activities.

These technologies may allow us and our service providers to recognize your browser or device, remember information about your visit, measure website performance, understand which products or pages are viewed, and provide more relevant communications or advertising.

Some cookies and similar technologies are necessary for website functionality, including shopping-cart and checkout functions. Other technologies may be used for analytics, personalization, or marketing.

You can control or limit certain cookies through your browser or device settings. Disabling certain cookies may affect the functionality of portions of our website.

4. When We Share Information

We do not sell or rent your personal information as a traditional mailing-list business. We may, however, share information with companies and service providers when reasonably necessary to operate our business, provide services to you, process transactions, or communicate with you.

These parties may include providers that assist with:

• Website hosting and ecommerce operations.
• Payment processing and transaction services.
• Order fulfillment, shipping, and delivery.
• Customer service and communications.
• Email and text-message marketing.
• Website analytics and performance measurement.
• Advertising and marketing services.
• Website security, fraud prevention, and technical support.

We expect service providers that receive personal information on our behalf to use that information only for the purposes for which it was provided or as otherwise permitted by applicable law.

We may also disclose information when we believe disclosure is necessary to comply with applicable law, respond to lawful requests or legal process, protect our rights or property, investigate fraud or security concerns, or protect the safety of our customers, employees, or others.

If Millican Pecan Company is involved in a merger, acquisition, sale, reorganization, joint venture, financing, or other transfer of some or all of its business or assets, personal information may be transferred as part of that transaction.

5. Marketing Communications

If you choose to receive promotional communications from Millican Pecan, we may send you information about products, special offers, promotions, events, and company news by email or text message.

You can unsubscribe from promotional email communications at any time by using the unsubscribe link included in the message.

For promotional text messages, you can generally opt out by following the instructions provided in the message, such as replying with the applicable opt-out keyword. You may still receive transactional or service-related messages that are necessary to fulfill an order or provide a service you have requested.

6. How We Protect Your Information

We take reasonable administrative, technical, and organizational precautions designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

If you have reason to believe that your interaction with us is no longer secure, please contact us promptly so that we can investigate the matter.

7. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our products and services, maintain business and transaction records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, prevent fraud, and comply with applicable legal, tax, accounting, or regulatory requirements.

The length of time information is retained depends on the type of information and the reason it was collected.

8. Your Choices & Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights concerning your personal information. These may include the ability to request access to, correction of, or deletion of certain personal information, or to exercise other privacy rights provided by applicable law.

You may also choose not to provide certain information. Please understand that some information is necessary to place an order, process a payment, deliver products, maintain an account, or provide a service you request.

Marketing Preferences

You can opt out of promotional email or text communications as described in the "Marketing Communications" section above.

Access, Correction, or Deletion Requests

If you would like to ask about the personal information we maintain about you or request that information be corrected or deleted where permitted by applicable law, please contact us using the information below.

9. Children's Privacy

Our website and products are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us without appropriate parental consent, please contact us so that we can investigate and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

11. Contact Us About Privacy

If you have questions about this Privacy Policy, would like to make a privacy-related request, or have concerns about how your information is handled, please contact us.

Contact Us