Terms & Conditions

1. Use of Our Website

MillicanPecan.com is operated by Millican Pecan Company, located in San Saba, Texas. Our website is provided to allow customers to learn about our products, place orders, manage customer accounts and subscriptions, communicate with us, and otherwise interact with our business.

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation or security of the website or infringe upon the rights of Millican Pecan or others.

You agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to our website, systems, accounts, or data.
• Interfere with the security, functionality, or operation of the website.
• Use automated systems to improperly access, scrape, copy, or collect website content or customer information.
• Reproduce, copy, distribute, sell, or commercially exploit our website content without permission.
• Impersonate another person or misrepresent your identity or relationship with Millican Pecan.

2. Orders & Order Acceptance

When you place an order through MillicanPecan.com, you are submitting a request to purchase the products in your cart. An order confirmation acknowledges that we received your order; it does not necessarily mean that the order has been finally accepted or that the products are guaranteed to be available.

We reserve the right to accept, decline, cancel, or limit an order for any lawful reason, including product availability, pricing or description errors, suspected fraud, shipping limitations, or other circumstances that may prevent us from properly fulfilling the order.

If we cancel an order after payment has been submitted, we will generally refund the amount paid for the cancelled portion of the order.

3. Pricing, Product Information & Availability

We make reasonable efforts to ensure that product descriptions, prices, photographs, availability, and other information on our website are accurate. However, errors may occasionally occur.

Prices and product availability may change without notice. We reserve the right to correct errors and to cancel or adjust orders affected by an obvious pricing, product, quantity, or availability error.

Product photographs are intended to provide a general representation of the products. Actual packaging, appearance, size, color, or presentation may vary.

Because many of our products are agricultural or food products, natural variations in appearance, size, texture, color, flavor, and availability may occur from one harvest or production batch to another.

Unless specifically stated otherwise, all prices are listed in U.S. dollars and applicable taxes may be added at checkout as required by law.

4. Payment & Billing

We accept payment methods made available through our website at the time of purchase. By submitting an order, you represent that you are authorized to use the payment method provided.

Payment information is processed through the applicable payment processor or ecommerce service. We may require additional information or verification if necessary to process an order or protect against fraudulent or unauthorized transactions.

If a payment cannot be successfully processed, we may cancel or delay the affected order until payment can be completed.

You are responsible for providing accurate billing information and for any taxes, fees, or other charges applicable to your purchase.

5. Shipping & Delivery

We ship orders to the destinations and using the shipping methods available at checkout. Shipping charges, delivery estimates, and available methods may vary based on the destination, products ordered, order size, shipping method, and other factors.

Delivery estimates are provided as estimates and are not guarantees unless specifically stated otherwise. Once an order has been transferred to the applicable carrier, delivery may be affected by circumstances outside our control, including weather, carrier delays, transportation disruptions, incorrect addresses, or other events.

You are responsible for providing an accurate and complete shipping address at the time of purchase.

Our website may offer free shipping promotions or thresholds from time to time. Any such offer is subject to the terms and exclusions stated with the promotion.

6. Returns, Refunds & Cancellations

Customer satisfaction is important to us. Our policies concerning replacements, refunds, order cancellations, shipping charges, and other return-related matters are described in our Return Policy .

Please review the Return Policy before placing an order. The Return Policy is incorporated into these Terms & Conditions by reference.

If you need to cancel an order, please contact us as soon as possible. Because orders may be processed and shipped quickly, we cannot guarantee that a cancellation request can be completed before an order ships.

To request assistance with an order, please contact us at 866-484-6358 or sales@millicanpecan.com.

7. Subscriptions

Certain products or services may be available through a subscription or recurring-order program. Subscription terms, including product, frequency, price, renewal, and cancellation information, are presented during the subscription enrollment process or through your customer account.

By enrolling in a subscription, you authorize recurring charges according to the terms presented at the time you subscribe, until the subscription is cancelled or otherwise ends.

You are responsible for keeping your payment and shipping information current. If a recurring payment cannot be processed, the applicable subscription order may be delayed, retried, or cancelled according to the terms of the subscription service.

You may manage or cancel eligible subscriptions through your subscription management tools provided to you or by contacting our customer service team.

8. Customer Accounts

Certain features of our website may allow you to create a customer account. You are responsible for maintaining the accuracy of the information associated with your account and for protecting your account credentials.

You agree not to share your account credentials with others or permit unauthorized individuals to access your account.

If you believe your account has been accessed without authorization, please contact us promptly.

We reserve the right to suspend or terminate an account when reasonably necessary to protect our business, customers, website, or systems, or when an account is being used in violation of these Terms & Conditions or applicable law.

9. Intellectual Property

Unless otherwise stated, the content appearing on MillicanPecan.com, including text, photographs, graphics, logos, product descriptions, designs, videos, artwork, and other materials, is owned by or licensed to Millican Pecan Company and is protected by applicable intellectual property laws.

You may view and print reasonable portions of the website for your personal, non-commercial use.

You may not, without our prior written permission:

• Republish substantial portions of our website content.
• Copy or reproduce our content for commercial purposes.
• Sell, license, rent, or otherwise commercially exploit our content.
• Modify or create derivative works from our copyrighted materials.
• Use our trademarks, logos, or branding in a way that suggests an unauthorized affiliation or endorsement.

The Millican Pecan name, logos, product names, photographs, and other branding elements may not be used without appropriate authorization.

10. Reviews & User Content

Customers may have opportunities to submit reviews, comments, photographs, testimonials, or other content to or through our website.

By submitting content, you represent that you have the right to provide that content and that it does not violate the rights of another person or entity.

You agree not to submit content that is unlawful, defamatory, abusive, threatening, fraudulent, obscene, misleading, or otherwise inappropriate, or that contains another person's private information without permission.

By submitting content to us, you grant Millican Pecan a non-exclusive, royalty-free, worldwide right to use, reproduce, display, distribute, adapt, and publish that content in connection with our business, website, products, marketing, and promotional activities, subject to applicable law.

We reserve the right, but are not obligated, to remove content that we believe violates these Terms & Conditions or is otherwise inappropriate.

11. Third-Party Services & Links

Our website may use third-party services and may contain links to websites, applications, payment providers, shipping services, social media platforms, or other third-party resources.

Third-party services operate under their own terms and privacy policies. Millican Pecan is not responsible for the content, availability, security, policies, or practices of third-party websites or services that we do not control.

Your use of a third-party service may be subject to additional terms imposed by that third party.

12. Disclaimers

We make reasonable efforts to maintain accurate and reliable information on our website. However, Millican Pecan does not warrant that the website or all information, content, products, services, or functionality available through the website will always be complete, accurate, current, uninterrupted, or error-free.

The website is provided on an "as available" and "as is" basis to the extent permitted by applicable law.

We do not guarantee that the website will be free from viruses, malicious code, security vulnerabilities, or other harmful components, although we take reasonable measures to protect our website and systems.

Product information provided on our website is for general informational purposes. Customers should review product labels and packaging for current ingredient, allergen, nutritional, storage, and other product information.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Millican Pecan Company and its owners, employees, officers, agents, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of the website, purchase or use of products, inability to use the website, or any transaction conducted through the website.

To the fullest extent permitted by applicable law, our total liability arising out of or relating to an order or transaction will not exceed the amount you actually paid to Millican Pecan for the specific transaction giving rise to the claim.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

14. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Millican Pecan Company and its owners, officers, employees, agents, affiliates, and service providers from claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising from or related to:

• Your violation of these Terms & Conditions.
• Your misuse of the website.
• Your violation of applicable law or the rights of another person or entity.
• Content you submit to the website or to Millican Pecan.

15. Governing Law

These Terms & Conditions and your use of MillicanPecan.com are governed by the laws of the State of Texas, without regard to its conflict-of-law principles, except to the extent that applicable law requires otherwise.

Any dispute arising out of or relating to these Terms & Conditions, the website, or a transaction with Millican Pecan will be subject to the jurisdiction and venue permitted by applicable law.

16. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of MillicanPecan.com after revised Terms & Conditions are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

17. Contact Us

If you have questions about these Terms & Conditions, your order, our website, or any of our policies, please contact us.

Contact Us